Free software. You just keep the phone on.
The CRM is free, forever: tickets, scheduling, invoicing, estimates, and your customer timeline. Your business line is $15 a month, and the AI Suite that answers and books the job is $49, free for 30 days, with generous usage included and no per-call meter. Early access opens to founding members in October 2026, and founders lock a better rate for two years.
Free
The whole CRM, on the house
- Tickets, scheduling, and invoicing
- Good, Better, Best estimates and price book
- Customer timeline and tasks
- Add a phone line whenever you're ready
Line
Your business phone, always $15
- Everything in Free
- Business calling and SMS
- Desk phone with auto-provisioning
- Online fax and mobile app
- Keep your number (free porting)
- Missed-call text back
AI Suite
The AI that answers and books the job
- Everything in Line
- 24/7 AI receptionist
- Call summaries and auto-created tasks
- Automations across calls and jobs
- Call recording and AI search
- Generous usage included, no per-call meter
Multiple locations or high volume? Talk to sales about Enterprise.
Every feature, side by side
| Feature | Free | Line | AI Suite |
|---|---|---|---|
| The CRM (free, always) | |||
| Tickets, scheduling, and invoicing | |||
| Good, Better, Best estimates | |||
| Price book | |||
| Customer timeline and tasks | |||
| Team members and roles | |||
| Phone system (the $15 line) | |||
| Business calling and SMS | |||
| Keep / port your number | |||
| Desk phones with auto-provisioning | |||
| Online fax | |||
| Mobile app | |||
| Missed-call text back | |||
| AI Suite (the brain) | |||
| 24/7 AI receptionist | |||
| Call summaries and auto-tasks | |||
| Automations across calls and jobs | |||
| Call recording + AI search | |||
| Included AI usage | Generous, no meter | ||
| Free trial | 30 days | ||
| Collaboration and admin | |||
| Shared team inbox | |||
| Analytics and reporting | Basic | Standard | Advanced |
| Integrations | Core set | Core set | Popular + custom |
| Priority support | |||
Add-ons, when you need them
Extra phone numbers
Local or toll-free, add as many as you need.
Desk phone hardware
Plug-and-play handsets that provision themselves.
Extra lines
Phones that just dial, $15 each, no AI needed.
Multi-location and Enterprise
Custom routing, a branded AI voice, and a dedicated manager. Talk to sales.
Questions about how it's priced
What's included in each plan?
The CRM is free on every plan: tickets, scheduling, invoicing, estimates, and the customer timeline. The $15 Line adds your business phone, SMS, and desk phones. The AI Suite adds the AI receptionist, summaries, and automations.
Is the AI metered or charged per call?
No. The AI Suite is a flat monthly price with generous usage included. There is no per-call meter and no surprise bill, no matter how busy your month gets.
Do I need a credit card to start?
No. Start the CRM free with no card. You add a card when you're ready to put your business line on OneBy and go live, and you keep your number.
What's the difference between Free, Line, and the AI Suite?
Free is the whole CRM at no cost. Line adds your business phone for $15 a month per user. The AI Suite adds the AI that answers, summarizes, and turns calls into jobs, for $49 a month per seat, with a 30-day free trial.
Can I change plans later?
Anytime. Move up or down as your team changes. No contract, and you can cancel whenever you want.
Try it free. Keep the jobs you book.
Spin up OneBy in a day, port your number, and watch your next missed call turn into a booked job.