What are missed calls really costing you?
Most owners have no idea. Move the sliders to your reality and watch the number add up. Fair warning: it stings.
Your numbers
$117,000/ year
That is about 260 jobs a year you never got the chance to win, roughly $9,743 every month.
Per week
$2,250
Per month
$9,743
Recover even half
$58,500/ year
If OneBy answered the calls you miss and booked even half of them, that is what comes back. For a fraction of the cost.
See it answer your callsHow the math works
A missed call is rarely a missed call. It is a missed job. Here is the chain: the phone rings, nobody can grab it, and the caller hangs up and dials the next company on their list. They almost never leave a voicemail. So the cost is not the call, it is the booked job you never got to quote.
× percent missed
× share that are real opportunities
× your close rate
× average job value
= revenue walking out the door
How do you calculate the cost of a missed call?+
We multiply your weekly call volume by the share you miss, the share of those that are real job opportunities, and your close rate, then multiply by your average job value. That gives the revenue from jobs you never got a chance to win.
Why assume only some missed calls are lost jobs?+
Not every call is a new customer. Some are vendors, wrong numbers, or existing jobs. The calculator lets you set the share that are genuine opportunities so the number stays honest.
Do people really not leave a voicemail?+
Most don't. The majority of callers to a small business will hang up and dial the next company rather than leave a message, especially when they have an urgent problem.
See how OneBy answers for your trade
Every industry loses calls a little differently. Here is how we catch them in yours.