Never miss a call. Never miss a customer.
Your team answers what it can. OneBy's AI catches the rest and turns it into booked, invoiced jobs, so the call you miss at 7pm is still money in the bank.
Founders lock the AI at $39/mo, not the $49 standard
OneBy · WorkspaceLive activity
One call active, one just wrapped
Incoming · James R. · (602) 555-0192
The AI is handling it. The summary, transcript, and ticket land the moment the call wraps.
Call with Maria G.
Answered by Dana · desk phone · 4:12
Trusted by the teams who answer the phone for a living
You're losing jobs to the phone, and to the apps that don't talk.
The calls you miss while you're on a roof, under a sink, or driving between jobs go straight to a competitor. The calls you answer get scattered across a phone system, an answering service, a scheduler, and an invoicing app that never sync. The job falls through the cracks between them.
A busy shop can lose six figures a year to missed calls alone.
Calculate your numberMissed calls
leak leads. Callers rarely leave a voicemail. They just dial the next company.
Scattered tools
lose the job. Your phone, your scheduler, and your invoicing app don't talk, so details fall between them.
Follow-ups
fall through. No ticket, no task, no invoice, and nobody on the hook to do it.
So we built one place for the whole job.
OneBy catches every call, then summarizes, tickets, schedules, and invoices it, so you book more jobs and get paid faster, without jumping between four apps.
The whole job, from the first ring to paid.
Your team answers the calls they can; the AI catches the rest, so you never miss one. Then every call, whoever picks up, gets summarized and flows straight into a ticket, a schedule, and an invoice. One platform built around the call.
It catches every call
Your team answers what they can. The AI catches the rest, overflow and after-hours included, so nothing goes to voicemail.
It tickets the job
The call becomes a structured ticket on its own: who called, what they need, how urgent, assigned and ready.
It schedules the work
Drop the job on a tech and a time, synced two-way with Google and Microsoft calendars.
It invoices and gets paid
Invoice the finished job and text a pay link. The customer taps to pay by card.
Shared team inbox
Inbound call · James R.
Booked: water heater install
SMS · Dana P.
“Can someone come Thursday?”
AI receptionist · Unknown
New lead, roof leak, details captured
Voicemail · Property Mgr.
Transcribed + task created
Scared the AI will fumble a customer call? Listen.
It answers like your best front-desk person on their best day, and it knows when to ask instead of guess.
Inbound call · Summit HVAC
AI answered · 0:38
Caller: Hi, my A/C just quit and it's 95 in the house.
OneBy: Sorry to hear that, I can get a tech out today. Is it the upstairs or downstairs unit?
Caller: Upstairs.
OneBy: Got it. Is someone home after 3? Luis can be there between 3 and 5.
Caller: Yep, that works.
OneBy: Perfect, you're booked for 3 to 5 today. I'll text you the arrival window.
It asks when it's unsure
It asks a clarifying question instead of guessing. It never invents an answer or makes a promise you can't keep.
It hands off to a human
Anything unusual or sensitive routes straight to your on-call person, with the details already captured.
You can hear every call
Every call is recorded, transcribed, and summarized. Nothing happens on your line that you can't review.
Works with what you've got
A live call-in demo line launches with the campaign.
Teams that stopped losing customers to voicemail.
“We were losing 15 to 20 calls a week to voicemail. OneBy answers them now and books the job before I'm even off the roof. It paid for itself in the first weekend.”
Marcus T.
Owner, Ridgeway Roofing
“The summaries are the magic. My techs read one line and know exactly what the customer needs. No more 'let me listen to the voicemail again.'”
Priya N.
Ops Manager, BlueLine Plumbing
“I manage 600 units. OneBy catches every tenant call and turns it into a ticket automatically. Nothing slips through anymore.”
Derek S.
Director, Cornerstone PM
Made for businesses that can't always pick up.
OneBy speaks your trade.
Pick your business type and OneBy renames itself to match how you talk. Jobs or matters, customers or patients, visits or appointments. The whole workspace fits your trade, not the other way around.
HVAC & trades
- Jobs
- Customers
- Visits
- Technicians
Law firm
- Matters
- Clients
- Meetings
- Attorneys
Barbershop & salon
- Appointments
- Clients
- Chairs
- Stylists
Property management
- Work orders
- Tenants
- Visits
- Vendors
Not your exact words? Rename anything, and it updates across every menu, button, and page.
Not another phone system. Not another CRM.
Phone systems move minutes. Field CRMs store jobs but don't answer your phone. OneBy does both: it answers the call with AI and runs the whole job, in one place.
OneBy
VoIP / phone systems
RingCentral, Dialpad, Zoom
Field CRMs
ServiceTitan, Jobber
Comparison reflects typical product positioning. Competitor names are trademarks of their respective owners.
One platform for the whole job.
Answer the call, ticket it, schedule it, invoice it, and get paid, plus calling, SMS, and desk phones. Everything in one place, with the AI doing the busywork.
Post-Call Automation
After every call, answered or missed, desk phone or mobile, OneBy transcribes it, writes the summary, and tees up the next task. No notes, no manual data entry.
Smart Summaries
Every conversation boiled down to a clean, scannable recap. Automatically.
Task Creation & Assignment
Tasks created from conversations and handed to the right person with a due date. Nothing left to chance.
Honest AI That Asks
Faithful to what was said, never invents facts. When it's unsure, it flags the item with a question instead of guessing.
AI Receptionist
When a call goes unanswered, AI answers, captures the details, and hands off a ready-to-action task.
Missed-Call Text Back
Can't pick up? OneBy texts the caller back in seconds from your business number, so they get a reply instead of dialing the next company.
Ticketing
Every call becomes a structured ticket, assigned and ready, with the summary attached. Nothing lives on a sticky note.
Scheduling
Assign a tech and a time, see the whole week, and sync two-way with Google and Microsoft calendars.
Good/Better/Best Estimates
Send three options instead of one price. Star the one you recommend, and most customers pick the middle.
Invoicing & Payments
Quote it, invoice it, and text a pay link the customer taps to pay by card. Milestone and recurring billing too.
Customer Timeline
Every call, text, voicemail, task, and note for a customer in one place.
Business SMS
A shared team inbox so texts never get stranded on one person's phone.
Desk Phones, Auto-Provisioned
Plug in a handset and it sets itself up. No IT visit, no fiddling with config files.
Online Fax
Yes, fax. Send and receive it from the app, because some customers still run on paper.
Mobile App
Run your business comms from anywhere: the truck, the office, the couch.
Ask your conversations anything
“Which customers asked about financing last month?” Search across every call and text in plain English.
3 matches found
Plans that pay for themselves in one saved job.
The CRM is free. Your line is $15. Add the AI Suite where the jobs come in, free for 30 days. No per-call meter, no surprise bill.
See the full comparison →Free
The whole CRM, on the house
- Tickets, scheduling, and invoicing
- Good, Better, Best estimates and price book
- Customer timeline and tasks
- Add a phone line whenever you're ready
Line
Your business phone, always $15
- Everything in Free
- Business calling and SMS
- Desk phone with auto-provisioning
- Online fax and mobile app
- Keep your number (free porting)
- Missed-call text back
AI Suite
The AI that answers and books the job
- Everything in Line
- 24/7 AI receptionist
- Call summaries and auto-created tasks
- Automations across calls and jobs
- Call recording and AI search
- Generous usage included, no per-call meter
Get in early and lock the AI at $39.
The software is free and your line is $15. Founders get the full AI Suite free for 6 months, then locked at $39 while everyone else pays $49.
Locked at $39 for two years, no contract
Questions, answered.
Still curious? Book a 20-minute demo and we'll walk through your exact call flow.
Talk to usNope. OneBy works on every call. Answered or missed, on your desk phone or the mobile app, after any call it transcribes the conversation, writes a summary, and creates and assigns the follow-up task. AI answering unanswered calls is just one piece of it.
Yes. The phone system, the AI, customer records, tickets, scheduling, and invoicing all live in one place, so a call becomes a booked, scheduled, invoiced job without jumping between apps. It replaces your phone system, your answering service, your scheduler, and your invoicing tool.
No. Most shops start with the phone and the AI, the part that's losing them jobs today, then turn on tickets, scheduling, and invoicing when they're ready. Keep your number and your current tools running in the meantime.
Turn a finished job into an invoice and text the customer a pay link. They tap to pay by card, and it reconciles against the ticket automatically. You can also send quotes for approval and bill bigger jobs in milestones.
Nope. Keep your existing business number. We port it over or forward to it, so there's no new hardware to buy and nothing to rip out.
When a call goes unanswered, the AI answers in a natural voice, asks the right questions to figure out what the caller needs, captures their details, and creates a summary and a task for your team, then pings you instantly.
The assistant is upfront and professional. Most callers just feel heard and helped, and you get the details you need without losing the lead.
Most teams are live the same day. Connect your number, set your hours, pick how tasks get routed, and you're capturing calls within minutes.
Solo and Pro plans integrate with popular CRMs and field-service software so tasks and customer records stay in sync.
You get full access free, no credit card: the AI receptionist, summaries, tickets, scheduling, invoicing, and the shared inbox. No contract, and you can cancel anytime.
Don't take our word for it. The full product is live on this page. Click through it above.
Be first in line when doors open.
Join the waitlist and get first access at launch, plus the chance to lock founding-member pricing before it's gone for good.