Capture every new matter, even in court.
A prospective client who hits voicemail just dials the next firm on the list. OneBy answers, qualifies the matter, and captures the intake details, so you book consultations while you're still in session. Then it schedules the consult, tracks the matter, and invoices the client, all in one place.
Missed call · captured by AI
Prospective client in a car accident two weeks ago, other driver at fault, seeking representation.
Potential PI matter: auto accident about 2 weeks ago, caller says the other driver was at fault. Seeking representation.
Schedule intake consultation (PI matter, assign to intake attorney)
ConfidentUnsure items get flagged with a question, never guessed.
See OneBy run a real law firms call.
This is the real workspace, loaded with law firms calls, tickets, and jobs. Click into anything.
Be the first law firms shop in your market on OneBy.
What law firms teams lose on every call.
You can't answer from the courtroom
When you're in court or with a client, new-matter calls go unanswered, and prospects rarely bother leaving a message.
Intake details get lost
Matter type, jurisdiction, and timing all matter. OneBy captures them cleanly on the first call.
Answering services are costly and generic
Live services charge by the minute and rarely qualify the matter. OneBy does it for you.
24/7
intake coverage
100%
of new-matter calls captured
0
prospects lost to voicemail
Every call gets smarter, answered ones too.
Missed-call answering is just the start. After every law firms call, picked up at the desk, on a mobile, or by the AI, OneBy transcribes it, writes the summary, and creates and assigns the follow-up task. Nothing said on a call slips through again.
Capture
Every call recorded & transcribed
Summarize
The key details, written for you
Assign
A task on the right person's plate
Purpose-built for how you actually work.
Qualifies the matter
Matter type, jurisdiction, and timing all captured so you know which calls to prioritize.
Professional first impression
A natural, courteous voice greets every caller, with none of that generic answering-service feel.
Confidential, organized intake
Each new matter becomes a structured task on the client timeline, ready for your intake team.
See how a Law Firms job runs, start to finish.
Straight from the workspace above: real calls captured, ticketed, scheduled, and billed, without anyone chained to the phone.
Auto accident — seeking representation
Nora F. · prospective client
Prospective client, rear-ended two weeks ago, other driver cited at fault. Wants the earliest consultation. Has the police report and photos ready, likely a PI matter.
Divorce filing — urgent
Daniel W. · new caller
New caller, wants to file for divorce and asks about a temporary custody order. Time-sensitive, flexible on the consult time.
Estate plan for a family trust
Whitman Family Trust · existing client
Existing client, updating a family trust and wills. Needs a signing appointment and a witness/notary block set aside.
The whole law firms job, in one place.
OneBy catches the call, then tickets, schedules, and invoices the job, so it goes from first ring to paid without leaving the platform.
AI answers every call
Overflow and after-hours included, captured, never sent to voicemail.
Tickets the job
Every call becomes an assigned Law Firms ticket on its own.
Schedules the work
Book a tech and a time, synced two-way with Google and Microsoft calendars.
Invoices and gets paid
Send a pay link, take a card, and close the job out.
“I used to lose new clients every single time I stepped into court. Now OneBy captures the matter and books the consult before I'm back at my desk.”
See it answer a real Law Firms call.
Tell us about your shop and we'll show you OneBy turn a call into a summary, a ticket, a booked job, and an invoice. Live in a day, and you keep your number.
- A 20-minute walkthrough on your real call flow
- Watch a call become a summary and an assigned ticket
- No pressure, no contract, cancel anytime
Law Firms questions, answered.
Yes. OneBy captures matter type, jurisdiction, and timing so your intake team can prioritize the right calls.
Yes. No per-minute charges, and the AI actually qualifies the matter instead of just scribbling down a message.
Every new matter becomes a structured task on the client timeline, ready for follow-up.
Yep. Keep your number and route unanswered or after-hours calls to OneBy.
Law Firms answering service by city
More on law firms and the phone
Answering Service vs AI Receptionist for Small Law Firms: An Honest Comparison
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Law Firm Intake: Qualifying New Matters Without a Full-Time Receptionist
The best new-client call of your month comes in while you are standing in a courtroom hallway with your phone on silent. Here is how a small firm captures and qualifies matters without paying for a front desk that sits idle half the day.
Law Firm Intake: Never Miss a New Client Call
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What Is a VoIP CRM? (And Why Service Pros Need One)
A VoIP CRM puts your phone and your customer records in one place, so the call that comes in turns into a ticket, a job, and an invoice without you retyping a thing.
CRM vs Field Service Software: What Do You Need?
A CRM tracks the relationship. Field service software runs the job. Here's where they overlap, what a small shop really needs, and why the phone matters more than either.
Job Scheduling Software for Small Service Businesses
A plain guide to picking job scheduling software that actually fits a small crew, plus the mistakes that quietly cost you jobs.
Stop letting the phone cost you law firms jobs.
See OneBy answer every call and run the job from first ring to paid: ticketed, scheduled, and invoiced in one place. Live in a day, no new hardware.