Talk to them all the time? Keep them looped.
Looped gives the people you coordinate with every day a 99-cent pass into your workspace. They see exactly what you share, they stop calling you for updates, and you control every pixel.
Built for the people already in your call log
If you find yourself forwarding the same details to the same person every week, that person belongs on a pass. Looped is for recurring relationships, not one-off customers; those get your estimates and invoices the normal way.
What a pass includes
Shared jobs and status
They see the jobs you share with them, live status included, and nothing else.
Tasks and checklists
Assign work, watch it get checked off, keep the record on your timeline.
Appointments
Their visits on the calendar. Reschedules are requests you approve, not surprises.
Photos and forms
Field photos and completed forms land on the job, not in a text thread you lose.
Job messaging
A thread per shared job, so coordination stops living on your personal cell.
You hold every control
Per-guest permissions for view, add, edit, and delete. Change them any time.
Your workspace. Your rules.
A pass is not a seat at your table. It is a window you open exactly as far as you want, and close whenever you want.
- Your customer list is never visible to a guest. The CRM is yours alone.
- Guests cannot call or text from your lines. The phone is yours alone.
- Guests see only the jobs, tasks, and appointments you link to them.
- Every guest action is stamped on your timeline.
- Revoke a pass in one tap. The history stays with you.
Looped
$0.99/mo per pass
5 passes free with every account
- Shared jobs, tasks, and appointments
- Photos, forms, and checklists
- Job messaging, generous free allowance
Looped+
$3.99/mo per pass
The post-call layer
- AI call summaries on the jobs you share
- Unlimited job messaging
- You approve what is shareable, call by call
Calls, texting, and your CRM never transfer to a guest at any tier. Launch pricing; passes keep the price they were granted at.
Looped arrives with launch. Be first.
Join the list and you are in line for early access, and founders lock the AI Suite at $39 for two years while everyone else pays $49.
Looped questions
Can a guest see my customers or my prices?+
No. The CRM, your customer list, your price book, and your money are never visible to a guest at any permission level. A pass is a window into the specific work you share, nothing more.
Can a guest make calls on my number?+
No. Calling and texting stay on your side, always. Guests coordinate through job messaging inside the workspace.
What does Looped cost?+
Every OneBy account includes 5 passes free. More passes are 99 cents a month each. Looped+ adds AI call summaries on shared jobs and unlimited messaging for $3.99 a month per pass.
What does the guest need?+
Just the invite, which arrives as a text or email from you. No card, no download, no account setup beyond a login. They see your workspace's shared view from any device.
What if I stop working with them?+
Revoke the pass in one tap. They lose access immediately, and everything that happened stays on your timeline.