Smart Summaries
Read one line. Know the whole call.
Every conversation, answered or missed, gets boiled down to the essentials automatically. No replaying recordings, no scribbled notes, no guessing.
Automatic summary of every call
Name, need, urgency, and next step, in seconds
Searchable across every conversation
Your team reads one line and knows exactly what to do
How it works
Three steps, then it runs itself.
1
The call ends
OneBy transcribes the conversation the moment it wraps.
2
AI distills it
The transcript becomes a short, useful summary written for a busy team.
3
It's on the timeline
The summary lands on the customer's timeline and the related task.
Does it work on answered calls too?
Yes. Every call gets summarized, not just the ones the AI answers.
Can I search old summaries?
Yes. Ask in plain English and OneBy finds the conversations that match.
See it on your own calls.
Book a quick demo and watch Smart Summaries work on a real call, live.