Business SMS
Texts that don't get stuck on one phone.
Customers want to text. OneBy gives you business texting with a shared team inbox, so any message can be seen and answered by whoever's free.
Text from your business number
Shared inbox the whole team can see
Texts live on the customer timeline
No more messages trapped on a personal phone
How it works
Three steps, then it runs itself.
1
A text comes in
It lands in the shared inbox, not on one person's cell.
2
Anyone can answer
Whoever's available replies, with full context from the timeline.
3
It's all on record
Every text is saved to the customer's history automatically.
Can customers text my main number?
Yes. Your business line handles calls and texts together.
Can the AI help with texts?
Summaries and tasks work across channels, so a text request becomes a task too.
See it on your own calls.
Book a quick demo and watch Business SMS work on a real call, live.